Aspect RatioCalculator

Contact

Contact Us

We are a small team and we read every message. Whether you found a bug, have a suggestion, or just want to say hello, we would love to hear from you.

Contact Details

Get in Touch

The best way to reach us is by email. We do not currently offer live chat or phone support.

Primary Email

contact@aigotowork.work

Use this for all general inquiries, bug reports, feature requests, and content corrections.

Backup Email

midoriko053@gmail.com

Use this if your message to the primary address bounces or if you do not receive a response after a reasonable waiting period.

Expected Response Time

General inquiries

Within 2 business days

Bug reports

Within 2 business days

Privacy requests

Within 30 days

Business inquiries

Within 3 business days

We are not able to provide one-to-one design consulting, custom development work, or support for unrelated third-party software through this inbox.

Inquiry Types

What Can We Help You With?

To help us respond faster, use a clear subject line that matches your request type. That makes it easier for us to route the message correctly the first time.

🐛

Bug Reports and Technical Issues

Use this for calculation problems, broken buttons, loading issues, display glitches, or links that no longer work.

Recommended Subject Line

[Bug Report] - brief description

Use this for

  • A tool is not calculating correctly
  • A page is not loading or displaying properly
  • A button or feature is not working
  • You found a broken link
  • The site looks wrong on your browser or device
Include the page URL, what you expected to happen, what actually happened, your browser and operating system, and a screenshot if possible.
💡

Feature Suggestions

Use this for new tool ideas, workflow requests, content topics, or platform coverage you want to see added.

Recommended Subject Line

[Feature Suggestion] - brief description

Use this for

  • You have an idea for a new tool
  • You want an existing tool to do something new
  • You want a guide on a specific topic
  • You want another platform added to a size guide
We read every suggestion, but we prioritize implementation based on user demand, site fit, and available resources.
✏️

Content Corrections

Use this when a published guide contains incorrect information, outdated specifications, or factual or editorial mistakes.

Recommended Subject Line

[Content Correction] - page name

Use this for

  • Wrong platform dimensions or specs
  • A platform updated its requirements
  • A factual error in an article
  • A typo or grammar issue
Include the page URL, the incorrect information, the corrected version, and a supporting source if you have one. We aim to review flagged content within 5 business days.
🤝

Business and Partnership Inquiries

Use this for sponsorships, content partnerships, press, integrations, licensing, or other serious commercial discussions.

Recommended Subject Line

[Business Inquiry] - brief description

Use this for

  • Advertising or sponsorship opportunities
  • Content partnerships or collaborations
  • Press or media inquiries
  • Tool integration or API requests
  • Licensing our content
Please include details about your organization and the kind of partnership you have in mind. We usually respond within 3 business days.
🔒

Privacy and Legal Requests

Use this for GDPR or CCPA requests, copyright concerns, legal notices, takedown requests, or Terms questions.

Recommended Subject Line

[Privacy Request] - request type

Use this for

  • GDPR access, deletion, or correction requests
  • CCPA privacy requests
  • Copyright or intellectual property concerns
  • Legal notices or takedown requests
  • Terms of Service questions
Privacy requests are handled under our Privacy Policy. We aim to respond to privacy-related requests within 30 days.
Inquiry TypeSuggested Subject Line
Bug / Technical Issue[Bug Report] - description
Feature Suggestion[Feature Suggestion] - description
Content Correction[Content Correction] - page
Business / Partnership[Business Inquiry] - description
Privacy Request (GDPR)[Privacy Request] - type
Privacy Request (CCPA)[CCPA Request] - type
Legal Notice[Legal Notice] - description
General / Other[General] - description

FAQ

Before You Write - Quick Answers

These are the questions we get most often. You may find the answer here without needing to email us.

Are your tools really free? Is there a paid version?

Yes. All tools on this site are free to use. There is no paid tier, no premium account, and no subscription. The site is supported by advertising so the tools can remain free without login requirements.

My image dimensions do not match what Instagram, YouTube, or TikTok requires. Is your guide wrong?

Platform requirements change regularly and sometimes without notice. We review guides frequently, but a platform can change behavior before we update the page. If you spot an issue, email us with the page URL, the correction, and a source. We appreciate those reports and use them to keep guides current.

Can I use your tool results in commercial projects?

Yes. Outputs generated by the tools, such as calculated dimensions, CSS values, or converted ratios, can be used in personal or commercial projects. Our written content remains protected by copyright. See the Terms of Service for content usage details.

Why did the Aspect Ratio Calculator give a different result than I expected?

The calculator simplifies ratios to their lowest common form, so 1920 x 1080 becomes 16:9 rather than 1920:1080. Some publishing ratios are also represented as decimals instead of clean integers. If the result still looks wrong after checking the inputs, send us the exact values and we will take a look.

Do you have an API for your tools?

We do not currently offer a public API. If you need an integration for a serious use case, send a business inquiry with details about your workflow and what an API would need to do.

Can I suggest a new platform for the Social Media Image Sizes guide?

Yes. We welcome requests for new platforms, content types, and tool workflows. The cleanest way to send that request is with the subject line [Feature Suggestion] and a short note about what platform or format you want covered.

For broader site information, visit About. For content usage rules, see Terms of Service.

Helpful Links

Other Helpful Pages

Looking for something specific? These pages may have what you need.